Privacy Policy

Privacy Policy

Last updated: 03.08.2026

This Privacy Policy explains how carCheckz, operated by FR Consulting SIA, Tallinas iela 95, Rīga, LV-1009, Latvia (“we”, “us”, or “our”), collects, uses, stores and protects your personal data when you visit our website, purchase vehicle history reports, or use any services offered through carcheckz.com (“Website”).

We are committed to handling your information securely, transparently, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Information You Provide

  • VIN (Vehicle Identification Number) — provided by you for generating a vehicle history report.
  • Contact details — such as name, email address, billing address, phone number.
  • Payment information — processed securely by our payment processor (Stripe). We do not store your full card details.
  • Account information — if you create an account, your login credentials, order history and report credit balance.
  • Order information — details related to your purchases, invoices, and support requests.

1.2 Automatically Collected Information

  • IP address
  • Browser and device information
  • Pages visited, time spent, and referral URLs
  • Cookies and tracking data (see our Cookie Policy)

1.3 Information from Third Parties

We may receive anonymized or statistical vehicle data from public vehicle databases, insurance databases and third-party automotive data providers. This information is not linked to you personally and is used solely to generate vehicle history reports.

2. How We Use Your Information

  • To process your orders and deliver vehicle history reports
  • To maintain your account and report credit balance
  • To communicate with you regarding your purchase
  • To offer customer support
  • To improve our website and services
  • To detect and prevent fraud
  • To comply with legal obligations

We never sell your personal information.

3. Legal Basis for Processing (GDPR)

  • Contractual necessity — to deliver your purchased report
  • Consent — for optional marketing communications
  • Legitimate interest — to improve services and prevent fraud
  • Legal obligation — for tax and accounting records

4. How Long We Keep Your Data

We retain personal information only as long as necessary to provide services, maintain transaction records, and comply with legal obligations. VINs may be stored to improve future lookup accuracy but can be anonymized or deleted upon request where legally possible.

5. Sharing Your Information

  • Payment processors (Stripe)
  • Analytics providers (e.g. Google Analytics)
  • Hosting and infrastructure providers
  • Legal authorities, if required by law

We never sell or rent your personal data.

6. International Data Transfers

If data is transferred outside the EU, we apply GDPR compliant safeguards such as Standard Contractual Clauses and secure encryption.

7. Your Rights (GDPR)

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability

To exercise your rights, contact: support@carcheckz.com

8. Cookies

We use cookies to operate the Website, improve performance, analyze traffic, and support secure checkout. Full details are in our Cookie Policy.

9. Data Security

We use SSL encryption, secure infrastructure, and access controls to protect your data.

10. Children’s Privacy

Our services are not intended for individuals under 16.

11. Changes to This Policy

We may update this Privacy Policy. The updated version will include a revised date.

12. Contact Information

Email: support@carcheckz.com
Website: https://www.carcheckz.com/